t takes more than good quality chemicals to get satisfactory results; so, we do not just sell our chemicals but offer results to our customers. We give appropriate technical support through every stage of the phosphating process. We do not offer off-the- shelf solutions to customers; we customize the chemicals to meet special needs of our customers. We are big enough to do it right and small enough for personalized service.
We are particularly happy to recall that, but for the first 6 or 7 customers in the year 1972, almost all our customers have been introduced to us by our existing customers. We cooperate with our customers to make sure that their job is done